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hiy.ai

Build a Support Agent from your product docs. hiy.ai answers with the source attached, admits gaps, and hands unanswered questions to your team.

Freemium
Pricing

About hiy.ai

hiy.ai builds AI agents that answer only from material you give them: pasted text, pages by URL, PDFs and documents, YouTube transcripts, and whole blogs imported in bulk. A grounded answer shows the passage it came from. When the material runs out, the agent says so instead of guessing and offers to pass the question to a person. One account covers three agents on the same engine: a Support Agent that answers customers on your own site, an Expert Twin that answers your audience from a public page at hiy.ai/yourname, and a Team Agent that only invited colleagues can reach. The Free plan covers the Expert Twin; the Support and Team Agents come with the paid Founding Creator plan. Every surface is labelled as AI.

Key Features

  • Every grounded answer shows the passage it came from
  • Says the docs don't cover a question instead of guessing, and offers a person
  • Unanswered questions reach your Inbox with the visitor's email and the full conversation
  • Your reply to a gap becomes a correction the agent uses for that question from then on
  • Learns from pasted text, URLs, PDFs, YouTube transcripts and whole blogs
  • One script tag to embed it on your site: inline on every plan, a corner bubble on the paid plan
  • Support Agent only answers visitors holding a short-lived token your server signs
  • Reports what an action did in another system, including when it wasn't confirmed
  • HTTP API that streams cited answers
  • Published monthly caps and no overage billing

Use Cases

  • Answering customer questions from product docs
  • Handing questions the docs don't cover to a person
  • Support chat inside a signed-in product
  • Letting an expert's audience ask questions of their published work
  • Internal Q&A for invited colleagues

Browse all AI Agents & Assistants

Tags

  • support-agent
  • customer-support
  • knowledge-base
  • citations
  • rag
  • live-chat
  • ai-twin